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Learning from Our Patients

Posts Tagged ‘Doctor Reviews’

Learning from Our Patients

Posted on: November 19th, 2018 by Mindy Ruben No Comments

In the Digital Age, so many doctors and medical offices believe that patient testimonials are solely for the purpose of posting on a website so potential patients see how loved you are. At Encompass HealthCare and Wound Medicine, we appreciate when our patients write glowing testimonials and reviews about our medical facility, but we love them for other reasons as well. We learn from our patients’ words in their testimonials and reviews.

Unfortunately, many physicians have begun to fear online reviews by patients. Whether it’s HealthGrades, RateMDs or Vitals.com, doctors are scared that patients or their relatives will leave feedback that is anything less than a 5-star perfect review. Our goal at Encompass HealthCare is to learn from reviews. Dr. Bruce Ruben and his staff absolutely love helping our patients and that is our mission. We strive to make our patients feel comfortable, safe and cared for at Encompass. While Dr. Ruben and Encompass have won multiple awards and have been cited as one of Michigan’s top medical centers, we know that we can still improve. We are grateful for our patients who leave us feedback through online reviews and testimonials because it informs us of where we’re strong and where there is room to improve.

We pledge to take the time to listen to our patients’ feedback and to always have an open mind when it comes to new treatments we can offer you. Please visit our website, full of helpful information and health-related resources, to begin your path to better health with us.

 

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2300 Haggerty Road, Suite 1190 | West Bloomfield, Michigan 48323 | 248-624-9800

 

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