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I Spend 90 Days Of My Life On Hold!

Archive for the ‘Humor’ Category

I Spend 90 Days Of My Life On Hold!

Posted on: August 12th, 2016 by Mindy Ruben No Comments

Encompass HealthCare & Wound Medicine heals infections and wounds, without putting your life on hold, West Bloomfield, MichiganIf I added up all of the time I’m on hold, I bet it would total 3 months. It’s true, I’ve actually done the math!

First, let me clarify the type of phone hold we’re talking about here. You know, the kind that takes you through a maze of phone menus? (more…)

“Doctor’s Office, Please Hold”–Is This Patient Care?

Posted on: July 5th, 2016 by Mindy Ruben No Comments

Patients want care. They want to feel better. Most people who go to a doctor’s office have a medical malady and they are usually scared.

Going to the doctor to find out what’s wrong can be very frightening. Many of us have experienced that, entering the doctor’s office with trepidation and hoping for a nice face on the other side of the that sliding glass window to greet us with care and with pleasantness. We are so desperate for someone who’s in a good mood, that we even fake a smile through our own anxiety in hopes of eliciting a grin from the would-be assailant. For if not, this person could pose the biggest barrier between our fear and something even more powerful: hope. (more…)

The Hospital Is No Place to Rest

Posted on: January 30th, 2014 by Mindy Ruben No Comments

The Hospital: No Place to Rest.

Lesson #1: Shhhh!!

If hospital personnel could act like they’re in a library, maybe patients would have a better chance of resting. Surely they are able to either whisper or be silent altogether when they’re surrounded by books. You’d think they could do the same when they’re around sick human beings. (more…)

Employee Turnover

Posted on: February 13th, 2013 by Access Computer No Comments

Employee Turnover? Never Tasted One.
Employee turnover is something we’ve never experienced at Encompass Healthcare since our inception in 1990. In fact, in our 12 years, only one employee has left.  (more…)

Listening and Wound Healing

Posted on: February 17th, 2012 by Access Computer No Comments

Listening and Wound Healing

It’s unfortunate they don’t teach you how to listen in elementary school.  I’m thinking 4th, 5th and 6th grade listening classes would grow our society immeasurably. Three classes could be offered: (more…)

 

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