Our Wound Care Team

Our wound care staff is like none other: we’re a great team and a close family at Encompass HealthCare and Wound Medicine, even though we’re not directly related. We’ve all been together and friends for many years. We love each other like family. And those feelings rub off on our patients to give our entire office a warm, safe, homelike atmosphere.

“We’re Brothers and Sisters from Other Mothers and Misters.” -Kitty

 

Our Wound Care Staff

Meet Kitty

Katherine “Kitty” Carpenter’s job title is Office Facilitator, but she’s really our “Office Everything.” If a patient needs a test, Kitty schedules it. If a patient needs a wound vac put on, she installs it. If a patient needs ANYTHING, Kitty will make it happen. She can be on one phone line scheduling an appointment, on another line getting a patient’s records faxed over, check off her “to-do” list and unjam a copy machine — all at the same time! This is no exaggeration. Our wound care staff and its attitude all begins with Kitty’s infectious smile.

Kitty is an all-encompassing team player and she does it all with the most “can-do” attitude you will ever experience. (Notice that she’s listed first — even before Dr. Ruben!)

 

Meet Bruce E. Ruben, M.D.

Dr. Ruben is the Founder and Medical Director at Encompass HealthCare. Our friendly family atmosphere, our dedication to our patients and our commitment to be the best wound care facility in the country are all rooted in Dr. Ruben. He started with a dream to create a comprehensive outpatient center for infection and wound care, precluding hospitalization. And today, with our in-office treatments for infectious disease, wound care and the addition of The Drake House, a temporary residence for out-of-town and physically-injured patients, Dr. Ruben’s dream has been realized.

 

 

 

Meet Robin Rampson

Robin is in charge of our in-office pharmacy. She purchases all of our medications, prepares all infusion therapies and keeps detailed records of everyone’s dosages.

 

 

Meet Julia Miller

Julia manages the I.V. infusion room at our office. Aside from her outstanding experience in phlebotomy, Julia is also an expert in manual lymphedema drainage (MLD). Her duties include patient intake, photographing wounds in every stage of healing and maintaining our nutrition bar. Julia is an indispensable part of our wound care staff!

 

 

Meet Thomas Townsley 

Tom is our Hyperbaric and Wound Care Specialist and he LOVES helping patients. He says his favorite part of his job is interacting with the patients, specifically watching them heal and seeing the happiness on their faces. He’s been doing this for 10 years. Outside of work, Tom enjoys bowling and football…both playing and watching!

Meet Tia Wilson

Tia is in charge of billing and bookkeeping. The picture to the right is not of Tia Wilson, since Tia prefers not to be photographed. So in her place is a picture of actress Pam Grier, who looks very much like Tia. While you’re in our office, if you find yourself smiling profusely or laughing out loud, there’s a good chance you’re conversing with Tia.

 

Meet Marayna Battle

Marayna is one of the first, friendly faces you see at our receptionist desk. Marayna is sweet, smiley and even helps with billing. She’s sure to brighten your day!

Meet Mindy Ruben

Mindy is our Vice President of Marketing. She’s responsible for getting the word out about our amazing, one-of-a-king wound care facility through social media, advertising and marketing. If Mindy doesn’t have at least 24 tabs open on her computer, something’s not right. That’s when we check for a fever and send her home for the day.

 

Meet Inky and Pocket

Judging by the responses they get on our social media sites, our “WoundDogs” are the real stars of our office. Inky is a pure Blue Picardy Spaniel and Pocket is King Charles/Cocker Spaniel blend. ] Patients love them for their good manners and for the homey atmosphere they provide at Encompass. Dr. Ruben is their “daddy” but we all consider them part of our family. Our wound care team wouldn’t be complete without Inky and Pocket.