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Inky and Pocket

Posts Tagged ‘outpatient wound care’

Inky and Pocket

Posted on: November 24th, 2014 by Mindy Ruben No Comments

Inky and Pocket, the WoundDogs at Encompass HealthCare, are members of the beloved staff at the outpatient wound care center. Here, they take time out from napping to tell us about their work and their life at Encompass.

INKY & POCKET: No? You sure? Seriously? Positive? Absolutely sure? Second chance? Once more? Not right now, but later? Maybe?

POCKET: No worries. We’ll keep an eye out in case you drop something.

INKY: It’s what we do. After all, we’re dogs, first.

POCKET: WoundDogs, that’s our family business. We’ve been doing wound care for ‘bout four years now.

INKY:  ‘Bout 28 years.

POCKET: ‘Bout 28 years in dog years.

(Inky is startled by a sound coming from the kitchen)

INKY:  Hey, I just heard the fridge door open. Be right back!

Inky taking a break.

Inky taking a break.

POCKET: Anyway, we’re quite critical to the operation here at Encompass HealthCare. See, Inky and I give the place atmosphere. We put the patients in a good space to heal, h-e-a-l, not the “heel” like “sit down.” It’s aesthetics. We add that “je ne sais quoi” that you won’t find in any other wound care facility.

INKY: False alarm. Doc was just putting his lunch in there.

POCKET: I was just going over what we do here.

INKY: You tell ‘em the French thing?

POCKET: Yes. We provide the “je ne sais quoi.”

A Blue Picardy Spaniel

A Blue Picardy Spaniel

INKY: That certain something. I’m a darn-near-perfect Blue Picardy Spaniel.

POCKET: And I’m a slightly non-traditional Cavalier King Charles Spaniel…

INKY:  …On account of he’s just black and white without the telltale classic brown accents.

POCKET & INKY: But we don’t judge.

INKY:  We’re not here to judge.

POCKET:  Basically, we’re here to look good…

INKY:  Not get in the way…

POCKET:  …and be cute…

INKY:  …Because if a patient seems a little down…

POCKET:  …Or they’re about to drop some food…

INKY:  …Then, we go into F.C.M.: Full-Cute Mode. I sit real pretty with a “you’re the most important person living” expression on my face.

Pocket always seems to be on break.

Pocket always seems to be on break.

POCKET:  And I generally roll onto my back, wag my tail and show you my goods.

INKY: And that’s it.

POCKET: And I can make myself look exactly like the Lady dog in The Lady and the Tramp.

INKY: Except that she’s brown and tan and you’re all black and white.

POCKET: Jeesh! Why can’t you ever let that go?

INKY: What?

POCKET: You never miss a chance to point out my non-traditional coloring. Am I cute?

This is what Pocket thinks he looks like.

This is what Pocket thinks he looks like.

INKY: You’re adorable.

POCKET: Then let’s leave it at that.

(The interview is interrupted by a sound in the kitchen)

INKY & POCKET: FRIDGE!!

(Both dogs high tail it to the kitchen. (Pun intended.)

POCKET:  We were so close.

INKY:  So close to that sliced turkey.

POCKET: But it wasn’t to be. But what is meant to be is that we are WoundDogs. Make no mistake about it. Our job is all about you. Our patients love us and we love them back.

INKY: Along with whatever they might happen to be eating.

POCKET: That’s a ditto.

INKY: So if you come to Encompass HealthCare and Wound Medicine, make sure you say, “hello.”

POCKET: Yeah, because we want to make you feel at home.

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Wound Care Patient Guide Published by Dr. Bruce Ruben!

Posted on: January 7th, 2014 by Mindy Ruben No Comments

Wound Care Patient Guide Published by Dr. Bruce Ruben

Medical Director Dr. Bruce Ruben has just been published, citing an exhaustive wound care patient guide for wound care and non-healing wounds on Vitals. com, a respected physician search and rating site. The guide includes an overview of wound care, non-healing wounds, the team of physicians who might be involved in the overall wound care process, how to prepare for a wound care physician’s office visit, questions to ask the doctors, common tests to expect, and possible treatment options. The most common types of wounds are discussed and details about each type are available. In addition, the guide offers information on the reasons why wounds sometimes do not heal, a chronic problem for quadriplegics, paraplegics, the disabled, and diabetics. Encompass HealthCare is an expert, outpatient wound healing center that uses sophisticated wound treatments such as hyperbaric oxygen therapy, IV antibiotics, lymphedemic management, and more to heal stubborn wounds.

 

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5 Benefits To Outpatient Wound Care

Posted on: October 19th, 2013 by Mindy Ruben No Comments

What are the benefits of outpatient wound care? PLENTY!
Most people wouldn’t want to be caught dead in a hospital and for good reason. That’s where all the really bad germs hang out. You know, the antibiotic resistant germs. The ones they can’t extinguish with a simple shot of anything.

They’re called “nosocomial infections” and you get exposed to them simply by getting treated in a hospital setting. So if you have a choice on where to get your wound care, it’s a good idea to get treated as far away from the hospital as you can, preferably in an outpatient setting where there are naturally less antibiotic resistant germs and less carriers of those germs.

Here are five great benefits to getting your wound care outside of the hospital:

1. No hospital = No Hospital-Borne InfectionsOutpatient wound care avoids superbugs like MRSA, Encompass HealthCare & Wound Medicine, West Bloomfield, Michigan.

Okay, I think you’ve got this one by now. But just to illustrate a point, imagine there’s a patient with the nasty Clostridium Difficile (aka: C-Diff) bacteria a few doors down during your stay in the hospital. We’re talking life-threatening diarrhea. C-diff is a hospital-borne infection. Now, the guy who stocks the examination gloves for every room is in your room to stock the gloves. He does so by taking gloves out of a box and shoving them into the glove container mounted on the wall. But look! He’s not wearing gloves himself! And he’s been in the C-diff room right before yours! Is he unknowingly contaminating the gloves in your room with life-threatening diarrhea things? Gloves that are going to touch you?  There. Now, I’m sure you got this one.

Butterfly needles are used in our outpatient wound care center, Encompass HealthCare & Wound Medicine, West Bloomfield, Michigan.

At Encompass HealthCare, we use extremely thin butterfly needles. Most times, they’re pain free.

2. Not All IV Needles Are Alike. Neither Are IV Infusions.

In an outpatient wound care facility like Encompass HealthCare, we use very small 23-gauge butterfly needles to access veins. The needles are so thin that they often cause no pain at all. Hospitals like to use wider gauge needles like 18-gauge and 21-gauge. Hospitals are also more likely to install a “port,” which is a semi-permanent tube imbedded into the body. The thinking is you won’t have to be re-stuck every day, and that it’s easier to get your IV that way. The problem is a port is just an open tunnel where bacteria can breed that leads directly into the vein. So stick with the outpatient wound care center, no pun intended.

3. Outpatient Wound Care Facilities Are More Convenient.

Frankly, I can only speak for Encompass HealthCare here, but not only are we open seven days a week, (you can do that when you don’t have tons of overhead like a hospital,) but you can usually park within 50 feet of your treatment area.  That means you can get in quickly, get your treatment, and then get on with your life faster. The same goes for hyperbaric oxygen treatments. Just try to schedule HBOT treatments at the hospital. There’s nothing convenient about it. Flexibility = 0. Did I mention that in our outpatient wound care center you can get your treatment, bandage changes and doctor’s visit all in the same appointment? Now that’s convenient.

4. Outpatient Wound Care is More Personalized.

If you’ve ever spent a couple days in the hospital, you know what “continuity of care” is not. It’s the night shift not understanding what happened with you on the day shift. Different days, different nurses, different doctors, different skill levels…

In an outpatient center, you see the same faces every day and they get to know you. Your goals, your preferences…they know which veins are good and which veins they should avoid. Sorry, you just can’t get those kind of provider/patient relationships in a big hospital. They don’t have the time and the provider-to-patient ratio is constantly shrinking.

Did I mention the complimentary protein smoothies for our patients? That’s right. Protein and nutrition are very important elements in wound care. And you’re more likely to find that kind of attention to detail in an outpatient wound care facility.

5. We Have Tape, Only None Of It Is Red.

Sure, we have forms to fill out. Once. But after that, there is very little bureaucracy in outpatient wound care. That leaves the patient with only one job: to get better. We don’t bog you down with a binder of discharge papers when you leave, either. Oh, you might get one piece of paper with instructions. Maybe a free sample of our favorite wound cleansing soap and a loofa to apply it with. But our goal is always to put the care in wound care.

That’s especially easy to accomplish when you’re not tied down by a hospital.

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IV Antibiotics Cure Infection

Posted on: July 2nd, 2013 by Mindy Ruben No Comments

IV Antibiotics

At Encompass HealthCare, one of the ways in which we treat infection is with the use of IV antibiotics in our outpatient setting.  Patients no longer need to go to the hospital to get IV antibiotic therapy.  At Encompass HealthCare, we treat infections, fungi, and even use IV therapy to supplement nutrition when needed, all in our outpatient setting.

At Encompass HealthCare, we deliver a multitude of IV antibiotics for a variety of infections,  bacterial infections that can oftentimes delay wound healing.  In addition, we offer hyperbaric oxygen therapy to those patients who need additional help in healing wounds.  Our convenient, outpatient center allows our patients to get their IV infusions, antibiotics, hyperbaric oxygen therapy, wound debridement, and other infection healing modalities all here in our outpatient setting without enduring the hassles of hospitals.  Our patients get their treatment, go back to work, home, and resume their life all without staying in a hospital.

 

Empathy

Posted on: March 1st, 2012 by Mindy Ruben No Comments

Empathy is our motivation.

Kitty Carpenter is our office facilitator. She’s also one of our top empathizers. She feels for people in the best possible ways. Once you understand the concept behind Kitty, that her whole reason for being is to care for others, then it’s easier to grasp the motivations behind Dr. Ruben and everyone he employs.  We all have a heightened sense of empathy where wound healing is concerned. (more…)

 

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