At Encompass HealthCare and Wound Medicine, we are diligent to ensure that our patients receive the best care. We do this by asking our patients to rate us across several dimensions.
Our patient testimonials tell us that we are doing something right, including ease of getting an appointment, prompt return of phone calls, low waiting time to see the doctor, and maximum time in the exam room. We ask further questions that dig deeper into our patients’ personal experience such as:
Does Dr. Ruben listen to you? Does he take enough time with you? How did you experience the rest of the staff? What did you like best about our center? What suggestions for improvement do you have?
It is through our patients that we learn how to be a better healthcare provider and not just meet the needs of our patients, but exceed them!
Here are some of our patient testimonials:
“The office is very informative, friendly, and caring.” Blair G.
“I like the availability,” Carol M.
“What I like most about Encompass HealthCare and Wound Medicine is the
care and the staff,” Martha G.
“I give 5 stars across the board on all questions on this survey. This office is great!” Thomas D.
“Amazing clinic! Will recommend to others!!” Diane M.
“I rate this center as outstanding.” Norman B.
These are just a few of our patients responses and we couldn’t be happier at Encompass HealthCare and Wound Medicine. Patient satisfaction is top of our list!
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