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Twitter Doubles Character Count & That’s Good News For Dr. Bruce Ruben

Archive for the ‘Blog’ Category

Twitter Doubles Character Count & That’s Good News For Dr. Bruce Ruben

Posted on: November 20th, 2017 by Mindy Ruben No Comments

Dr. Bruce Ruben of Encompass HealthCare & Wound Medicine was one of the first physicians in Michigan to use Twitter. Dr. Ruben embraced social media, Twitter specifically, as a way to educate his patients and the general public. One of the frustrations Dr. Ruben faced was Twitter’s 140 character limit. Today, Dr. Ruben, like millions of other Twitter users, is excited that Twitter has agreed to double the character count.

Double the character count to 280 characters? This excitement rivals my Mom telling me as a kid that school declared a “snow day!” (more…)

Why Do We Lose Strength As We Age?

Posted on: November 14th, 2017 by Mindy Ruben No Comments

We hear time and time again that we lose strength as we age, but why is this? Why is common to see older people look more frail, less muscular, and, dare I say…. a bit wilted? (more…)

Compassion Is Our Middle Name

Posted on: November 2nd, 2017 by Mindy Ruben No Comments

Compassion is our middle name although most people know us as “Encompass HealthCare.”

“Encompass Compassion Healthcare.” Does it have a ring to it? What about “Dr. Bruce Compassion Ruben?” Hmmmm…not sure, but when you’re here, you definitely know that SOMETHING is different. Something is calmer, more peaceful, and more compassionate. Something feels right. Compassion at Encompass HealthCare & Wound Medicine, West Bloomfield, Michigan (more…)

Boil Water Advisory–What To Do BEFORE You Drink!

Posted on: October 27th, 2017 by Access Computer No Comments

The Oakland county boil water advisory due to the water main break in Farmington Hills, Michigan is nearing an end but it is imperative to follow instructions on how to safely begin drinking water again in order to avoid infection, according to Infectious Disease expert Bruce Ruben, M.D., Medical Director of Encompass HealthCare & Wound Medicine in West Bloomfield, Michigan.

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Understanding: Does Your Doctor “Get” You?

Posted on: September 12th, 2016 by Mindy Ruben No Comments

Does Your Doctor “Get” You?

So I’m at a restaurant, about to order my favorite salad with a slight twist: I’ve decided to top it with grilled salmon instead of my usual grilled chicken and my husband peeks over the corner of the menu and says, “Danger, Will Robinson!”

Encompass HealthCare patients trust Doctor Ruben like Will trusts the Robot in Lost In Space

I smile wryly, content with the instant connection we have. No further words are needed. And if our ages separated us more than 7 1/2 years, I might not have “gotten” him. (more…)

I Spend 90 Days Of My Life On Hold!

Posted on: August 12th, 2016 by Mindy Ruben No Comments

Encompass HealthCare & Wound Medicine heals infections and wounds, without putting your life on hold, West Bloomfield, MichiganIf I added up all of the time I’m on hold, I bet it would total 3 months. It’s true, I’ve actually done the math!

First, let me clarify the type of phone hold we’re talking about here. You know, the kind that takes you through a maze of phone menus? (more…)

“Mom, There’s Nothing To Eat!”

Posted on: August 1st, 2016 by Mindy Ruben No Comments

“Mom, There’s Nothing To Eat In The House!”

How many times have we heard our kids say this? Still huffing and puffing from carrying in 8 or 9 plastic bags full of groceries, some of which have magically transformed into tourniquets around the ends of my fingers, I look at my kids incredulously: “Nothing in the house to eat?”

Sound familiar? Encompass HealthCare & Wound Medicine, West Bloomfield, Michigan.

“The fridge is so full, I can barely fit in anything else and the pantry is chock full of your favorites…what do you mean ‘there is nothing to eat?!'”

(more…)

Why Protein is Important for Healing Wounds

Posted on: July 11th, 2016 by Mindy Ruben No Comments

What’s protein got to do with it?

A day doesn’t go by that I’m not bombarded with information on the newest diet, the latest exercise trend, or the fastest way to get in shape. (more…)

Providing Barrier-Free Treatment for Disabled Patients

Posted on: July 8th, 2016 by Mindy Ruben No Comments

One of the most heartbreaking scenes in Forrest Gump is when Lieutenant Dan is coming to grips with the loss of his legs. Robbed of his perceived destiny of dying proudly in battle like his ancestors, and with the weight of his world collapsing down on him, an exhausted Dan Taylor sighs,”What am I going to do now?” 

For Lieutenant Dan and many newly disabled patients, the loss of mobility, independence and dignity can often be more paralyzing than the loss of sensation in their appendages. Just making it through a routine doctor’s office visit can be a most daunting and challenging experience if their office is not barrier-free.For example, most intra-office hallways are designed to allow two people to pass each other comfortably. But what if one of the people is in a wheelchair? What if both are in wheelchairs? It gets uncomfortable very quickly.”Hop up on the table” is not a problem for most patients. But for paraplegics and quadriplegics, the dynamics are not so easily orchestrated. That’s an example of an obvious physical barrier to treatment along with push/pull doors and bathrooms that are not equipped with reinforced safety bars and handles.

Designing a Facility for Patient Accessibility

Wouldn’t it be wonderful for these patients to have an outpatient medical facility designed from the ground up to accommodate wheelchair or gurney patients as fully as their free-walking counterparts? Certainly, such a facility would be much more comfortable for the disabled patient and provide him/her with a greater sense of independence and dignity.

That was the thinking behind the creation of Encompass HealthCare and Wound Medicine; an outpatient wound care facility in West Bloomfield, Michigan. Founder and Medical Director, Dr. Bruce Ruben, explains his model.

“Freedom is what I was really striving for with Encompass HealthCare,” Ruben said. “I didn’t want there to be any barriers for patients to endure in order to obtain treatment. Quadriplegic and paraplegic patients have enough medical challenges in their lives. Access to the care in the first place shouldn’t be one of them,” he said.

 

Encompass HealthCare was designed with barrier-free 5-ft.-wide hallways and 48-in. tall walls

Encompass HealthCare was designed with barrier-free 5-ft.-wide hallways and 48-in. tall walls

 

Automatic Doors and 48-inch Tall Windows

Among the many amenities that are included in the Encompass HealthCare design are automated doors at both inside and outside entrances to the office. Extending from the outside entrance is a stretched awning so patients don’t have to wait in the rain, wind or snow while the automatic doors open. True, these may seem like minor conveniences to most patients, but to someone in a wheelchair or on a gurney, they mean less vulnerability, which translates into better healthcare experiences.

One unique feature built into Encompass HealthCare is 48-inch tall walls in the front treatment cubicles of the office. They lengthen the lines of sight for wheelchair patients. According to Dr. Ruben, there is an important psychology behind the design.”Shorter walls are simply less intimidating for the disabled patient than being surrounded by four, full-size walls. Forty-eight inch walls give the outer office an open and airy feeling. Wheelchair-bound patients feel more in control since they can see more of what’s going on around them,” Ruben said. “They also provide a sense of community, particularly when we’re busy.”

Removing Patient Barriers to the Health Care Facility

Encompass HealthCare is located on the ground floor inside the Lakes Medical Center and excellent handicapped parking is available right outside the office entrance. For patients who require extra assistance, wheelchairs and walkers are available just inside office’s front door. The staff is trained and ready to help get patients from their vehicles to their treatment areas close by.

Once inside, the staff is able to utilize a convenient lift system to transfer patients from their chairs or gurneys onto their treatment tables. The facility is also equipped with a full, roll-in shower and all the bathrooms are equipped with reinforced safety bars and handles.

 

This Encompass bathroom and shower is barrier-free.

This Encompass bathroom and shower is barrier-free.

 

“We have patients with urinary catheters and colostomies. Sometimes, those systems can fail and for the patient, it can be very embarrassing. But we’re all very caring and professional about it when those things happen and we’re well equipped to clean them up quickly. We always have fresh towels and scrubs to give them should the need arise,” Dr. Ruben explained.

Eliminating the barriers to the comfortable and dignified delivery of health care goes beyond providing the amenities and physical properties patients need. More important may be the psychological barriers imposed. For those, Dr. Ruben has only two suggestions that have obviously worked in his practice.

“You have to hire the right personalities to work together and the training is every day,” Ruben said. “If I had to put it in just two words, they would be ‘passion’ and ‘compassion.’

“To do what we do every day, seven days a week, passion and compassion have to be deep in your DNA. When a patient experiences that in you, all the psychological barriers come down. They know you care, that you’re on their side and that they’re not alone in their goal to heal their wound or to overcome an underlying condition preventing that wound from healing,” said Dr. Ruben.

“I think we, as providers, will always be the most powerful barrier-busting force for paraplegic and quadriplegic patients. The equipment and the layout are necessary tools. But it’s the relationships we have with our patients that, from my perspective, eliminates a great deal of the barriers for disabled patients and for healing in general.”

“Doctor’s Office, Please Hold”–Is This Patient Care?

Posted on: July 5th, 2016 by Mindy Ruben No Comments

Patients want care. They want to feel better. Most people who go to a doctor’s office have a medical malady and they are usually scared.

Going to the doctor to find out what’s wrong can be very frightening. Many of us have experienced that, entering the doctor’s office with trepidation and hoping for a nice face on the other side of the that sliding glass window to greet us with care and with pleasantness. We are so desperate for someone who’s in a good mood, that we even fake a smile through our own anxiety in hopes of eliciting a grin from the would-be assailant. For if not, this person could pose the biggest barrier between our fear and something even more powerful: hope. (more…)

 

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